ABOUT THEXA
THEXA connects Australian businesses with certified Xero professionals — live, on-screen, in minutes. No subscriptions, no retainers, no call-backs.
Xero-certified experts
Available 7 days
Per-minute, no lock-in
THEXA began with a simple observation: Xero users were losing hours to problems an expert could solve in minutes. Support tickets took days. Bookkeepers charged monthly retainers for one-off questions. Forums gave answers for someone else’s file, not yours.
We’d spent years migrating businesses onto Xero and training their teams. The pattern was always the same — most Xero problems aren’t hard. People are just stuck on the wrong day, with no one to ask.
So we built the thing we kept wishing existed: a certified expert who can see your screen, right now, charged by the minute. Ask your question, get it solved, get back to running your business.
THE PEOPLE BEHIND IT
Built by Xero professionals
Tyler Caskey
CO-FOUNDER · CRO
Chartered accountant and partner at TheBeanCounters. Twenty years of untangling Xero files for Australian businesses.
Daniel Sadecky
CO-FOUNDER · CEO
Consultant at TheBeanCounters, specialising in Xero migrations. Built THEXA so the help he gives clients every day.
HOW IT WORKS
Solved in three steps
01
Create your account in minutes
Sign up, tell us what you’re stuck on, and you’re ready to go — no subscription, no paperwork.
02
Meet now or schedule for later
Jump on a live screen-share call straight away, or book a time that suits — 7 days a week.
03
Pay for what you use
Billed per minute, timer on screen. Question solved, call ends — so does the cost.
GET STARTED
Need guidance?
Talk to an expert.
Connect with a certified Australian expert in minutes. No subscription. Pay only for the time you use.
$2 per min + GST
Wait time under 3 min
Mon–Sun, 7am–10pm AEDT